FAQ
How do users select the appropriate magnetic separation equipment?
Magnetic separation equipment is highly specialized. General users may be confused by product parameters, magnetic field strength (Gauss), dimensions, and suitable operating environments. MagnetGlobal’s technical team will provide customized solutions free of charge based on your specific operating conditions.
Can you customize according to my requirements?
Absolutely. Customization is our core strength. We can create bespoke solutions based on your provided drawings or specifications.
How is the magnetic field strength (Gauss) of the product tested?
All our equipment undergoes testing with a Class 1 Gauss meter before shipment, accompanied by a test report. You may also use professional magnetic field testing instruments for on-site verification. We guarantee the actual magnetic field strength matches your specified parameters.
What is the service life of magnetic separation equipment? Does magnetic strength decay over time?
Yes, magnetic separation equipment has a service life like other products. Our equipment is manufactured using high-standard raw materials, ensuring a service life exceeding 5 years under normal operating conditions. We utilize premium neodymium iron boron rare earth materials, which exhibit an annual magnetic decay rate below 3% in ambient temperatures and non-corrosive environments. The 304/316L stainless steel housing provides excellent corrosion resistance, enabling long-term operation in humid or weakly alkaline conditions.
Do your products meet international standards?
Our products comply with international standards, holding ISO 9001 Quality Management System certification, CE certification, and FDA certification (for food-grade products). They meet quality requirements for regions including the EU, North America, and Southeast Asia, ensuring smooth customs clearance.
Do you provide installation guidance for magnetic separation equipment?
Yes, our professional technicians offer online illustrated manual installation guidance until the equipment operates normally.
How should magnetic separation equipment be cleaned and maintained?
Permanent magnet iron removal equipment requires manual cleaning. Self-discharging or electromagnetic types can automatically remove iron via pneumatic methods, eliminating manual cleaning. For high-impurity conditions, daily cleaning is recommended. Under normal conditions, clean weekly and periodically inspect the equipment for external damage. If the magnetic field strength decreases by more than 30% of the original magnet bar’s strength, replace the magnet promptly.
What precautions should be taken when using magnetic separation equipment?
- Avoid prolonged exposure to temperatures exceeding 80°C to prevent magnetic field decay.
- Prevent collisions and severe impacts during transportation and operation.
- For food and pharmaceutical applications, clean and disinfect equipment prior to use to meet industry hygiene standards.
What are the minimum order quantities, delivery times, and payment terms?
For standard products (magnetic rods, magnetic gratings, etc.), the minimum order quantity is 50 pieces. For magnetic separation equipment, the minimum order quantity is 1 unit, with a delivery time of 10-15 business days. For customized products, the minimum order quantity is 10 pieces, with a delivery time of 15-20 business days. Payment is accepted via wire transfer (30% deposit, 70% balance paid before shipment).
How is shipping arranged? Can you deliver to my specified address?
We partner with international couriers like DHL and FedEx, as well as ocean freight forwarders. Small batches can be shipped via courier to save time, while bulk orders benefit from cost-effective ocean shipping. Delivery is available to designated ports or addresses.
Do you provide samples? Are samples free?
We provide standard or customized samples. Sample fees are charged based on product pricing and can be offset against subsequent formal orders. Sample shipping costs are borne by the buyer.
Which industries are your products suitable for?
Our products are widely used in food & beverage, pharmaceuticals, chemicals, plastics, rubber, mining, ceramics, papermaking, and other industries. They primarily remove ferromagnetic impurities from raw materials to enhance product purity.
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